These Terms & Conditions apply to all retreat programs hosted by Cole Chance Yoga, The Mindfulish School, or Jacq St. Pierre (hereafter referred to as “CCY / TMS / Jacq St. Pierre,” “us,” or “we”). By booking and attending a retreat with CCY / TMS / Jacq St. Pierre, whether in-person or online, you agree to comply with and be bound by the following terms and conditions.

The terms “you” or “I” refer to the student, guest, user, or viewer of our website and/or services. The terms “retreat,” “program,” “workshop,” “classes,” or “services” refer to all aspects of our offerings, including but not limited to classes, accommodations, and activities.

• 1. BOOKING & PAYMENT PROCEDURE (a) Your place is not confirmed until your deposit payment has been received.
     (b) 90 days before the retreat start date: 50% of the remaining balance is due. (c) 45 days before the retreat start date: the full remaining balance is due. (d) If the balance is not paid on time and no alternate arrangements have been made, we reserve the right to cancel your booking and retain your deposit and any amounts already paid. (e) If booking within 45 days of the retreat start date, the full amount is due upon booking. (f) We reserve the right to increase the price of the retreat prior to booking. All prices will be current on the WeTravel platform. (g) We reserve the right to offer discounts or special rates at any time. Once booked, your rate is locked in. (h) Group bookings imply that the person booking has authority for all named individuals. All terms apply equally to all group members. (i) Optional treatments, activities, or excursions arranged locally are at your own cost and risk. (j) This is an all-inclusive retreat. Refunds or pro-rating for missed nights or activities will not be granted. (k) All payments must be made in USD and received in full by CCY / TMS / Jacq St. Pierre. Payment plans may be arranged upon request.
  2. RETREAT CHANGES & FLEXIBILITY (a) While we do our best to deliver everything as described, we reserve the right to make changes to retreat details, including but not limited to location, dates, accommodations, curriculum, schedule, and teaching staff. (b) Any changes will be communicated as early as possible, and we will always aim to maintain the integrity and intention of the retreat experience. (c) These types of changes do not constitute grounds for a refund.
  3. PAYMENT PLAN + TRAVEL INSURANCE
     
     PAYMENT PLAN
     We’re happy to work with you to create a payment plan that supports your journey. Please inquire to discuss available options.
     
     • 90 days from program start: 50% of your total payment is due
     • 45 days from program start: final balance is due
     • U.S. bank transfer through WeTravel has no added fee
     • Credit card payments incur a processing fee: 2.9% (Visa/MC/Discover) or 3.9% (AMEX)

        

     TRAVEL INSURANCE
     Highly recommended. Life happens—and travel insurance can help you recoup costs related to your retreat and your flight if plans shift unexpectedly. WeTravel (our booking platform) offers an optional insurance add-on during registration, but please shop around to find the coverage that best fits your needs.
     By submitting your registration and deposit, you acknowledge these terms.

  4. CANCELLATION POLICY & FORCE MAJEURE
     • Deposit is non-refundable and due upon registration
     • Cancel prior to 90 days: full refund minus deposit
     • Cancel 90–45 days prior: 50% refund minus deposit
     • Cancel within 45 days: no refund
     • No refunds for late arrival, early departure, or missed activities

• (a) Cancellation must be made in writing by the original booking person and is effective the day we receive notice. (b) Deposits are non-refundable. (c) Cancellations made more than 90 days before retreat: refund of all payments minus deposit. (d) Cancellations made 45–90 days before retreat: 50% refund minus deposit. The remaining 50% is non-refundable. (e) Cancellations made within 45 days of retreat: no refund. (f) Once the retreat has started, no refunds or credits will be issued for any reason, including late arrival, early departure, or missed activities. (g) No refunds or pro-rating will be issued for partial participation. (h) If we fully cancel the retreat (excluding force majeure), you may transfer to a future retreat. (i) If cancellation is due to force majeure (war, civil unrest, pandemic, natural disaster, etc.), no refunds or compensation will be issued. (j) Refunds or compensation will not be given if you contract COVID or are unable to travel. (k) All guests are strongly advised to purchase comprehensive travel insurance that includes trip cancellation, health coverage, and personal belongings. (l) Bookings are non-transferable unless agreed upon in writing by CCY / TMS / Jacq St. Pierre.

  5. TRAVEL ARRANGEMENTS (a) All travel to/from the retreat location is your responsibility. We are not liable for any travel disruptions or failures to meet travel document requirements. (b) Transfers are at your own cost unless otherwise stated.
  6. HEALTH, SAFETY & INSURANCE (a) It is your responsibility to inform us of any relevant health conditions and to consult with your physician before attending. (b) If you experience pain or discomfort during any activity, stop immediately and notify the teacher. (c) We may advise against participation or decline your booking if we feel it is not in the best interest of your wellbeing. (d) Our retreats may take place on uneven or rustic terrain. You accept this risk and agree to proceed with care. (e) Pregnant guests must inform us prior to booking. Guests 12–28 weeks pregnant must provide written medical clearance. (f) You must carry your own travel and medical insurance. We accept no liability for illness, injury, death, or loss/damage of personal property. (g) We reserve the right to remove you from any activity or the retreat itself if we determine you are not physically, mentally, or emotionally fit to participate.
  7. DRUG & ALCOHOL POLICY (a) Practicing under the influence of drugs or alcohol is grounds for dismissal without refund. (b) Requesting substances from local staff or partners will also result in immediate dismissal without refund.
  8. CONDUCT & RIGHT TO REFUSE (a) We reserve the right to remove any guest from a session or retreat due to disruptive or inappropriate behavior, with no refund.
  9. PRIVACY (a) Your data will not be shared outside of CCY / TMS / Jacq St. Pierre without your consent. (b) We may contact you with retreat details and future offerings. You may unsubscribe at any time.
  10. VISAS & DOCUMENTATION (a) It is your responsibility to research and secure any necessary travel documents or health requirements. (b) We are not responsible for issues resulting from incomplete or incorrect documentation.
  11. COMPLAINTS (a) Please inform a team member immediately with any concerns so we can address them. If unresolved, you may follow up in writing post-retreat. (b) We are not responsible for group dynamics, demographics, or individual behavior.
  12. PERSONAL PROPERTY (a) You are responsible for your belongings at all times. We are not liable for lost, stolen, or damaged items.
  13. PHOTOGRAPHY RELEASE (a) By participating in our retreats, you grant CCY / TMS / Jacq St. Pierre permission to use photographs or video footage of you for promotional purposes, unless you notify us in writing before the retreat.
  14. LIABILITY WAIVER (a) By booking this retreat, you voluntarily assume all risks related to participation. CCY / TMS / Jacq St. Pierre and its partners, agents, and teachers shall not be held liable for any injury, illness, loss, damage, or expenses incurred.
  15. TRAVEL INSURANCE (RECOMMENDED) (a) Travel insurance is strongly recommended for all participants. It is your responsibility to purchase a policy that covers trip cancellation, interruption, delays, lost baggage, medical care, illness (including COVID-19), and other unforeseen events. (b) If you are unable to attend the retreat due to illness, injury, personal emergency, or travel disruption, this is the avenue through which you may be able to recoup your losses. (c) CCY / TMS / Jacq St. Pierre is not liable for any losses incurred and will adhere to the cancellation and refund policies stated in this agreement, regardless of circumstance. Travel insurance is your protection. (d) We will not be able to make exceptions to our policies, even in the case of emergencies, so we highly encourage you to secure coverage that supports your needs. (e) WeTravel (our booking platform) offers optional travel insurance during registration, but we also encourage you to explore other providers to find the coverage that best suits your needs.
  16. INTELLECTUAL PROPERTY (a) All training and retreat materials are the intellectual property of Cole Chance Yoga, The Mindfulish School, or Jacq St. Pierre (CCY / TMS / Jacq St. Pierre). No portion of these materials may be copied, shared, reproduced, or distributed in any form without prior written consent.
  17. FINAL AGREEMENT (a) Submission of payment and/or participation in any retreat or service constitutes acceptance of these Terms & Conditions. These may be updated at any time, and it is your responsibility to review them prior to booking.

  Thank you for your understanding and for helping us hold a clear, supported, and easeful space for all.